Product Gradings

Grade

Description

New

Items that are brand new. (Always check product description)

New in box / New with Tags

Items that are brand new with original retail packaging. E.g. Trainers in boxes, clothes with tags. (Always check product description)

New Open Box

Items that are brand new but packaging has been opened. E.g. may have been sold to a customer and then returned not used. (Always check product description)

New With Box Damage

Item is brand new but packaging has been damaged in transit or in storage. (Always check product description)

New With Defects

Item is brand new but may have minor damage such as minor scuffs or scratches, which does not affect the use of the product. (Always check product description)

Like New

Item may have been used but looks in new condition. (Always check product description)

Lightly Used

Item has been used and may show signs of slight wear or slight scuffs but still in full working order. (Always check product description)

Used

Item has definite signs of use but is still in full working order. (Always check product description)

Pre-owned / Pre-Loved

Refers to an item that has had a previous owner but is still in good condition and ready to be enjoyed again. These products carry a sense of character, history, and sustainability, offering quality and style while reducing waste. Pre-loved or re-owned items are valued for their charm, uniqueness, and eco-friendly appeal. (Always check product description)

Vintage

Refers to an item that is from a previous era, typically at least 20+ years old, and valued for its timeless style, quality, and character. Vintage pieces are often considered collectible or unique, carrying a sense of history and nostalgia while remaining stylish and desirable today. (Always check product description)

Spares & Repairs

Refers to replacement parts or services used to fix, maintain, or restore a product. "Spares" are individual components that can replace worn or broken parts, while "repairs" involve restoring a product to full working condition. These ensure longevity, functionality, and continued enjoyment of the item. These types of items are "sold as seen" and are non returnable. (Always check product description)

Untested Returns

Refers to electrical items that have been returned by a customer but have not been tested for functionality or safety. These products are sold as-is, meaning their working condition is not guaranteed and they may require inspection, repair or testing before use. These types of items are non returnable. (Always check product description)